This Privacy Policy sets out the manner in which Eclipse Car Care collects, maintains, uses and discloses information collected from users of the Eclipse Car Care website. This privacy policy applies to the site and services offered by Eclipse Car Care.
You have many rights regarding your personal data. These include seeing what data we hold and updating your information. Eclipse Car Care may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Who we are
If you have any questions about our Privacy Policy please contact us.
Our website address is: https://eclipse-car-care.co.uk/
Personal identification information
We collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, or in connection with other activities, services, features or resources we make available on our site. Users may be asked for, or agree as appropriate to;
- First and Last Name and Company Name
- Contact information including email address and phone number
- Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed – for the purposes of analysing the use of the website and our services. The legal basis for this processing is our legitimate interests – monitoring and improving our website and/or services.
Users may visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities or functions.
Your Rights
You have many rights regarding your personal data. These include seeing what data we hold and updating your information:
- The right to be informed about the personal data the Eclipse Car Care processes on you;
- The right of access to the personal Eclipse Car Care processes on you;
- The right to rectification of your personal data;
- The right to erasure of your personal data in certain circumstances;
- The right to restrict processing of your personal data;
- The right to data portability in certain circumstances;
- The right to object to the processing of your personal data that was based on a public or legitimate interest;
- The right not to be subjected to automated decision making and profiling; and
- The right to withdraw consent at any time.
Where you have consented to Eclipse Car Care processing your personal data and sensitive personal data, you have the right to withdraw that consent at any time by contacting Eclipse Car Care by email as given.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, cookies are tiny files (kb, mb) that are downloaded to the browser of users’ computer, to improve user experience – for more general information on cookies see HTTP Cookies. Below describes the information they gather, how it is used and why we sometimes need to store these cookies. Users can prevent these cookies from being stored as shown below, this may, however, downgrade or interrupt certain elements of the functionality of the site.
How We Use Cookies
We use cookies for a variety of reasons (as below). There is currently (in most cases) no industry standard options for disabling cookies without disabling the functionality and features on this site. It is recommended that users leave on all cookies, this is in case they are used to provide a service that visitors use on Eclipse Car Care site.
Disabling Cookies
Users can prevent the setting of cookies by adjusting the settings on the chosen browser (see in browser help bar). Be aware that disabling cookies will affect the functionality of this and most other websites that users visit. Disabling cookies will usually result in disabling certain functionality and features of our site. It is therefore recommended that users do not disable cookies.
Cookies on this site
When users submit data to through a form; contact pages or comment forms cookies may be set to remember user details for future correspondence.
Third Party Cookies
Eclipse Car Care’s site will use cookies provided by trusted third parties such as Google Analytics, one of the most trusted analytics solutions on the internet to help us understand how users of the site user and interact providing ways that we can improve the user experience. These cookies track things such as how long users spend on the site and the pages that are visited, so we can continue to produce engaging content. Visit Google Analytics cookies for more information.
We also use social media buttons and plugins on our site that allow users to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, and Instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
How we use collected information
Eclipse Car Care may collect and use users’ personal information for the following purposes:
To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our site – We may use feedback users provide to improve our products and services.
To process payments – We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send emails – We may use the email address to send user information and updates relating to an order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
Eclipse Car Care adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sharing your personal information
Eclipse Car Care does not sell, trade, or rent user’s personal identification information to others.
Your acceptance of these terms
By using this site, you signal your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.